Your early customers shouldn’t be a revolving door. If retention, expansion, or onboarding challenges are slowing your growth, your revenue engine has leaks. KleerVue Consulting helps B2B SaaS startups fix these gaps by aligning Sales, Customer Success, and Product—so you don’t just grow fast, you grow sustainably.
We don’t offer generic consulting. We embed proven strategies, operational frameworks, and data-driven systems that increase Net Revenue Retention (NRR) and Customer Lifetime Value (LTV) while reducing churn risk.
Fix revenue leaks before they stall your growth. We embed experienced Customer Success & RevOps leadership to build scalable retention, expansion, and renewal systems—without the cost of hiring a full-time team.
➡ Optimize onboarding & activation to drive faster Time-to-Value (TTV)
➡ Create proactive retention & expansion playbooks
➡ Align customer success with revenue & growth strategies
Best for: Post-seed & Series A startups scaling customer operations
Most retention playbooks fail because they treat churn as a Customer Success problem. In reality, it’s a Revenue Operations problem that requires Sales, CS, and Product alignment. We implement The SaaS Retention Engine to:
➡ Reduce churn by diagnosing weak customer handoffs & engagement gaps
➡ Align Sales, CS & Product to improve renewals & expansions
➡ Increase NRR by turning customers into long-term revenue drivers
Best for: Startups struggling with churn, renewals, or slow expansion
If onboarding takes too long or customers aren’t adopting key features, your retention risk is already high. We break down your customer journey, identifying where revenue is lost and where engagement must improve.
➡ Shorten onboarding & activation cycles to boost retention
➡ Map & fix the biggest drop-off points in your customer journey
➡ Ensure Sales & CS expectations align with actual product experience
Best for: SaaS startups losing customers before renewal or expansion
Not sure where your revenue leaks are? Our Growth & Retention Diagnostic gives you a free scorecard with insights on:
✔ Churn risks & retention gaps
✔ Onboarding & activation weaknesses
✔ NRR & expansion opportunities
💡 Let’s find and fix your revenue leaks before they stall your growth.
Startups don’t fail because they can’t acquire customers—they fail because they can’t keep them.
KleerVue Consulting was built to solve this problem.
We’ve spent over a decade helping SaaS companies:
✅ Increase Net Revenue Retention (NRR) by 20%+
✅ Build scalable customer success & revenue operations
✅ Align Sales, CS & Product to drive sustainable growth
Our approach isn’t theory—it’s built on real-world experience leading customer operations, driving retention strategies, and supporting startups through high-growth phases, including two successful exits.
Our team has more than 20 years of people and operations management experience, and over 12 years in SaaS startups including rapid scale practices; designing, implementing, and managing multiple founding operational structures; product planning and design leadership.
Contact us to schedule a 30-minute consultation to begin preparing your company's growth plan.
Copyright © 2024 KleerVue - All Rights Reserved. KleerVue Consulting LLC is an Equal Opportunity Employer and contracts without regard to race, color, religion, gender, sexual orientation, gender identity, ancestry, national origin, age, disability, medical condition, genetic information, marital status, pregnancy, military status, and/or any other characteristic protected under applicable federal, state or local laws governing nondiscrimination.
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Take our 5-minute Growth & Retention Diagnostic to uncover potential revenue leaks and identify key opportunities to scale.