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of SaaS churn happens because customers never see value fast enough.
📉 If onboarding and activation are slow, customers disengage before they fully adopt the product.
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more to acquire a new customer than to retain an existing one.
🔥 Yet many startups overspend on acquisition while ignoring churn risks, leading to unsustainable growth.
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of churned customers cite unmet expectations as the reason for leaving.
🚨 Sales and marketing misalignment with product capabilities leads to early dissatisfaction and customer loss.
ACQUISITION<>RETENTION
Acquiring customers is just the beginning—keeping them is where real growth happens.
Too many SaaS startups focus on new sales while quiet churn erodes revenue behind the scenes. At KleerVue Consulting, we help early-stage B2B SaaS companies optimize onboarding, strengthen customer retention, and align revenue operations to drive sustainable growth.
Retention isn’t a cost—it’s your biggest growth driver. Let’s make it work for you.
